Nicolas Benady, Chairman
Contact: [email protected]
SWAN is a simplified joint-stock company (SAS) registered with the Bobigny Trade and Companies Register under number 853 827 103, with a capital of 16,999.66 Euros, VAT number FR90853827103 and whose registered office is located at 95 Avenue du Président Wilson, 93100 Montreuil, FRANCE.
In its capacity as an Electronic Money institution offering payment services under French law approved by the ACPR (4 Place de Budapest CS 92459, 75436 Paris), Swan is registered with the latter under number 17328 and is subject to all the regulatory obligations inherent to institutions meeting the criteria of Article L. 314-1 of the Monetary and Financial Code (2°, 3° and 5°).
In accordance with Article L612-1 of the Consumer Code, you can lodge a complaint by following the procedure available here. As Swan is a member of the French Association of Payment and Electronic Money Institutions ("AFEPAME"), you have a period of thirteen months from the date of your complaint to refer the matter to the AFEPAME ombudsman, whose contact details are as follows:
Association AFEPAME
36, rue de Taitbout
75009 - Paris
Amazon Data Services Ireland Limited
One Kilmainham Square Inchicore Road Kilmainham, Dublin 8 - Ireland
+35316458950.